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    <title>Support Ticket System -- PCS-IT - Recent News</title>
    <description>Recent news items from Support Ticket System -- PCS-IT</description>
    <link>https://smartertrack.vswd.net/news/root.aspx</link>
    <pubDate>Sun, 10 May 2026 18:47:10 GMT</pubDate>
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      <title>Welcome to News! </title>
      <link>https://smartertrack.vswd.net/news/1/welcome-to-news.aspx</link>
      <pubDate>Sat, 09 May 2026 00:22:24 GMT</pubDate>
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      <description>&lt;div&gt;This is an example of a news item. Users can view news items at the News page of your portal, while agents will primarily use the management interface.&lt;/div&gt;
&lt;div&gt;
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&lt;div&gt;The news section gives organizations the ability to post important notices to portal visitors such as company news, current promotions and sales, or information on upcoming events. For example, a realty agency may use news items to highlight new or featured properties or an educational institution may use news items to give parents updates about school policies, parent/teacher conferences, holidays, and other important events.&lt;/div&gt;
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    &lt;br&gt;
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&lt;div&gt;The SmarterTrack help documentation provides information that can help you get started building your news area. This includes:&lt;/div&gt;
&lt;ul&gt;
    &lt;li&gt;&lt;a href="https://help.smartertools.com/SmarterTrack/current/Topics/News/Overview.aspx" rel="noopener noreferrer" target="_blank"&gt;A general overview of news&lt;/a&gt;&lt;/li&gt;
    &lt;li&gt;&lt;a href="https://help.smartertools.com/SmarterTrack/current/Topics/News/NewNewsItem.aspx" rel="noopener noreferrer" target="_blank"&gt;Creating news items&lt;/a&gt;&lt;/li&gt;
    &lt;li&gt;&lt;a href="https://help.smartertools.com/SmarterTrack/current/Topics/News/DeleteNews.aspx" rel="noopener noreferrer" target="_blank"&gt;Deleting news items&lt;/a&gt;&lt;/li&gt;
    &lt;li&gt;&lt;a href="https://help.smartertools.com/SmarterTrack/current/Topics/News/ViewNews.aspx" rel="noopener noreferrer" target="_blank"&gt;Viewing news items&lt;/a&gt;&lt;/li&gt;
    &lt;li&gt;and &lt;a href="https://help.smartertools.com/SmarterTrack/current/Topics/News/SearchNews.aspx" rel="noopener noreferrer" target="_blank"&gt;searching news items&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
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&lt;div&gt;If you have any questions, please contact the sales department by emailing &lt;a data-fr-linked="true" href="mailto:sales@smartertools.com"&gt;sales@smartertools.com&lt;/a&gt;. During business hours, you can also start a live chat from our &lt;a href="https://www.smartertools.com/" rel="noopener noreferrer" target="_blank"&gt;website&lt;/a&gt;.&lt;/div&gt;</description>
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